REFUND POLICY

30-DAY MONEY BACK GUARANTEE

We offer a no-hassle 30-day money back guarantee on all of our products.

If for any reason you are not completely satisfied with your purchase from Rasbora Media, you may request a refund. Refunds must be requested on or before thirty (30) days of the purchase date. Refunds are not transferable and will be given to the original purchaser in the same form of payment that was originally made.

EXCEPTIONS

We do not offer refunds on our services, such as custom programming and consulting.

BEFORE REQUESTING A REFUND

If you are having trouble installing, configuring, or using one of our products please contact us and we will be happy to help you resolve the issue.

REQUESTING A REFUND

To request a refund please contact us via our contact form.